Legal

Privacy Policy

Last updated: July 1, 2026

At Opal Studio AI ("we," "us," "our"), we take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have. By using our platform, you agree to the practices described below.

Information We Collect

  • Account information: Your name, email address, and role when you register.
  • Order data: Package details, uploaded photos, customization preferences, and delivery information.
  • Payment information: Processed securely through our payment partner (Stripe). We do not store full card details on our servers.
  • Usage data: How you interact with our platform, including pages visited and features used, to improve our service.
  • Communications: Messages sent through Studio Chat and email correspondence with our team.

How We Use Your Information

  • To process and deliver your photo enhancement orders.
  • To communicate with you about your orders, revisions, and deliveries.
  • To improve our AI models and service quality (using anonymized, aggregated data).
  • To provide customer support and respond to your inquiries.
  • To send important account and service notifications.
  • To comply with legal obligations and prevent fraud.

Data Storage & Security

  • Your data is stored on secure, encrypted servers with industry-standard protections.
  • Uploaded photos are stored privately and are only accessible to you and authorized team members.
  • We use SSL/TLS encryption for all data transmitted between your device and our servers.
  • Access to personal data is restricted to authorized personnel who need it to provide our service.
  • We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.

Cookies & Tracking

  • We use essential cookies to maintain your session and provide core functionality.
  • Analytics cookies help us understand how our platform is used so we can improve it.
  • You can disable non-essential cookies in your browser settings without affecting core functionality.
  • We do not sell your data to third-party advertisers or tracking networks.

Your Rights

  • Access: You can request a copy of your personal data at any time.
  • Correction: You can update your account information through your profile settings.
  • Deletion: You can request deletion of your account and associated data.
  • Opt-out: You can unsubscribe from marketing emails at any time.

Questions about your privacy?

support@opalstudio.ai